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Repair

Even with all your care, it can always happen that something breaks on your In-Ears. And even if it looks bad at first glance, we can fix most of it!

If your In-Ears no longer sound as they should, take a look at Troubleshooting first. You may be able to locate the fault yourself and it won't be so bad.

If the damage is - obviously - more serious, please send the In-Ears to Cologne well packaged and with a description of the fault enclosed. We will then get back to you with an estimate of the cost and time of the repair.

Address:
VISION EARS GmbH
Luxemburger Str. 51
50674 Cologne
Germany

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Did you buy your In-Ears from a dealer? Then please contact the dealer directly.

For shipments outside the EU, please contact us in advance!