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Manual
EXT MK II

Congratulations on now owning your unique EXT MK II - made in Germany! Before you start, please take a minute and read these instructions. It will help you and your In-Ears to have a long and fulfilled life with lots of inspiring music. Your VISION EARS Team

Table of contents

  • 1. General
    • 1.1. Humidity
    • 1.2. Cleaning
    • 1.3. Changing the cable
  • 2. Protect you ears
  • 3. Disposal
  • 4. Service & Warranty
     

1. General

When the In-Ears are inserted correctly, they should seal well and feel comfortable. Please move the cable at the front over your ears to the back and lay the bending part of the cable over your ears. Then tighten the two single earphone cables with the small plastic slider.

  • In-Ears should only be connected to headphone outputs!
  • Always turn down the volume before connecting the earphone!
  • When taking out the In-Ears do not pull on the cable, instead grasp the earphone by itself (the housing) and pull them out of your ears with a twisting movement.
     
1.1. Humidity

Your In-Ears are well equipped to resist higher humidity conditions, but it is absolutely essential to take some care to assure a long life of your In-Ears.
Dry the earphones after they were exposed to higher amount of humidity, wipe them clean with a cleaning fluid which can be obtained from us, then put them into your case with dry cartridges.
Cleaning fluid and dry cartridges can be obtained at our dealers or at www.vision-ears.de
 

1.2. Cleaning

The soundports of your In-Ears may become clogged with ear wax. Clogged up earphones not only have a quieter and much worse sound, but can also be damaged, as the readjustment of the volume wears the technology out! So please check the sound ports of your In-Ears regularly.
For cleaning the surface of your In-Ears, please use a cleaning fluid. Just spray some fluid on a cloth and wipe off your earpieces. Don’t use fluids to clean the aluminium faceplate, the fluid might flow into the silver acoustic mesh and could damage the technical components under the mesh layer! The top of the nozzle is equipped with a mesh that prevents earwax to get into the soundports of the earphone. If you notice an imbalance in sound, the protective meshes may be clogged with dirt. For changing the meshes, please check the video instructions here.

Click for video

1.3. Changing the cable

Left = with groove
Right = without groove

VE In-Ears are featured with a plugable 2-pin connector. That means the cable can be exchanged easily in case of a cable-break. Cables should not be disconnected from the In-Ears too often, because that might wear out the connection over time. So, please only in case of a cable-break. please check the video instructions here.

Click for video

The miniature plug with the groove is for the left side, the other one for the right side.

2. Protect you ears

To protect your long term hearing health you should keep some things in mind:

  • Our In-Ears are able to reproduce very high sound pressure levels that can be harmful, so please be careful with the volume.
  • Thanks to the eartips of your In-Ears, the ambient sound is reduced by approx. 25 dB which offers high protection from the surrounding noise. So with your new In-Ears you are able to operate at a moderate and personally agreeable sound level.

Some figures from the Occupational Safety and Health Administration (OSHA):

95 dB SPL at 4 hrs max per week 100 dB SPL at 2 hrs max per week.

The rule of thumb is that an increase of 3 dB divides the time in half!

3. Disposal

The earphones and the packaging are made of recyclable materials.

This reduces waste and helps to protect the environment.

I Europe:

Dispose of the packaging sorted by the individual materials. Use your local resources for the disposal of paper, cardboard and light packaging.Dispose of the earphones separately from household waste. Contact your local authority or city council for information on collection points that accept waste electronic equipment for free.

Outside Europe:

Dispose of the earphones in accordance with local regulations applicable in the place of use.

4. Service & Warranty

VISION EARS is known to deliver products of highest quality and we want your In-Ears to fit comfortably and safely, as only then the In-Ears will deliver the sound performance they should.
If someday problems appear with your In-Ears, just give us a call or mail, we will give you immediate support.

Manufacturer of this product is
Vision Ears GmbH
Luxemburger Str. 51
50674 Cologne
Germany

If you have any problems using the earphones, contact your In-Ear retailer or the manufacturer.

Vision Ears GmbH warrants to the buyer that this product, except for wear parts or articles with limited durability (e.g. cable, acoustic filter), is free from defects at the time of delivery for a time period of two years starting at the date of purchase. In the event of a defect within the warranty period, the product will be repaired within a reasonable timeframe using replacement parts or will be replaced by a similar replacement model upon the presentation of proof of purchase. To obtain these warranty services, you must send the product together with proof of purchase including the date of purchase to the shop/retailer from which you bought the product or to the Vision Ears GmbH, Luxemburger Strasse 51, 50674 Cologne, Germany. Due to the risk that the shipment could be lost or damaged, we recommend that you package the product carefully and select an insured shipping option. Vision Ears GmbH assumes no liability for lost shipments. In each and every case, the product must be packaged in the original box/packaging.You have NO entitlement to repair or replacement, if:

  • (1) The problem was caused by inappropriate, rough or negligent usage;
  • (2) The problem was caused by fire or other natural catastrophes;
  • (3) The problem was caused by inappropriate repair or setting by a third party and not by the Vision Ears GmbH;
  • (4) The casing shows damage from inappropriate use;
  • (5) Proof of purchase is not provided; or
  • (6) The warranty period has expired.